I'm feeling a little better about the eBookWise reader than I did yesterday. The problem with getting ebooks from the online bookshelf into my reader turned out to be a problem with the telephone company serving the bookshelf. I checked on that and this afternoon I was able to download with no problem at all. The "handwriting" feature suddenly started working. I don't know why it wasn't working before. I'm still not happy about the contrast, and obviously, until an eBookWise Librarian program allows personal content to be used without limit, I'm not going to be happy about the present very limited personal content, especially since I like to do a lot of my editing on my Rocket. It will actually be far easier on eBookWise once unlimited personal content is allowed, because it's much easier for me to write in the changes and then transfer by hand to the computer than it is to monkey around with punching each letter on a teeny little keyboard with the stylus. eBookWise took care of a rather peculiar problem with my ability to order a book. Their technicians are noticeably quick to correct problems that do not entail new programs, and their customer service reps also are prompt. So I think that once the USB computer to reader problem is solved, thereby solving the problem of extensive use of personal content, the reader will be highly user-friendly. Obviously eBookWise would rather I purchase books from them than use my own content, and I will definitely be purchasing as many books as I can afford. As I have been saying for years, I can't imagine anyone who has given a fair trial to a good ebook reader chosing to go back to tree books if there's an ebook available. Anne