From: "Keith J. Schultz" <schultzk@uni-trier.de>

More interesting would be how you track everything. I believe you will need some form of a database for the points system,

Could points be *the* problem? I don't think "points" works well in performance metrics for either high-level professionals or in nonprofits (say, the parents of a Cub Scout den expected to contribute so much volunteer effort per year). For one, it creates the expectation that the reason one contributes to humanity is to get recognition for their effort on a piecemeal basis. That the person who puts in 40 hours a week of effort needs more praise than he or she who put in 35, 30, or 10 hours. Secondly, it creates false hierarchies where you don't allow someone into leadership until they've "reached a level". It's just my philosophical bias that the best nonprofits are not those with the best volunteer awards dinners. -- Greg M. Johnson http://pterandon.blogspot.com